Welcome to Housie ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website housie.ie (the "Service"). Please read this policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
Personal Data You Provide to Us
We collect personal data that you voluntarily provide to us when you register for an account, list a property, express an interest in obtaining information about us or our products and services, or otherwise contact us. This includes your name, email address, phone number, and any other information you choose to provide.
Property and Financial Data
If you list a property or subscribe to our premium services (like Housie Passport), we collect property-related data (address, photos, details) and payment information through our third-party payment processor (Stripe). We do not store your credit card information ourselves.
Automatically Collected Information
When you access the Service, we may automatically collect certain information, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Connect you with agents, landlords, or potential tenants/buyers.
- Process payments and subscriptions for premium services.
- Email you regarding your account or property listings.
- Perform data analysis to improve our Service, including our "Housie Insights" feature.
- Comply with legal obligations.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data analysis, hosting and database services, and customer service.
- Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
4. Your Data Protection Rights (GDPR)
As a user in Ireland, you have certain rights under the General Data Protection Regulation (GDPR):
- The right to access: you have the right to request copies of your personal data.
- The right to rectification: you have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: you have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
To exercise these rights, please contact us using the contact information provided below.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Housie Ireland
Email: info@housie.ie